Richard Day

Management Development Training :Facilitation / Group Process

Richard is a skilled facilitator who has worked with many different companies in delivering effective outcomes in an ethical and dynamic manner.

Some information around facilitation so that you can decide on whether the process is suitable and necessary for your team:

Facilitation is guidance of a group in a problem-solving process. The facilitator is neutral in regard to the issues or topics under discussion. The facilitator works with the group as a whole and provides procedural help in moving toward a conclusion.

It is managed by the facilitator with the consent of the participants. The goal of both the facilitator and the group is to arrive at a collective decision through substantive discussions.

Facilitation leads toward empowerment and consensus. To the extent that a group is representative of stakeholders, the conclusion is a position or a level of consensus it has jointly achieved.

Facilitation has these basic features:

  • Group energies are focused on a task or agenda
  • Discussion is structured without controlling what is said
  • Discussion is kept to the topic
  • Partcipation in discussion is equalised

Why is it useful?

Facilitation brings out all points of view represented in the group. In a small group, a facilitator can encourage discussion from all participants. Sharing viewpoints stimulating discussion the facilitator can also ask hypothetical questions to get discussion moving.

Time is often saved through facilitation. Ongoing differences of opinion or stalemate challenge a neutral facilitator. The application of facilitation skills is useful to break a stalemate and allow a group to move toward consensus.

Facilitators works for an open process. They ensure that the group is fully aware of the issues prior to discussion of steps to be taken. An effective facilitator assures that education on technical issues takes place as appropriate and seeks out the stances of participants on those issues. They ensure that points are clarified and elicit follow-up on questions. Opinions are respected by facilitators, who assure that all members of the group are respectful of each other's views.

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